Terms & Conditions

Effective Date: July 31, 2026

Welcome to Glamflora. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before placing an order.

1. Acceptance of Terms

By visiting our website, browsing our products, or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About Glamflora

Glamflora is an online beauty and personal care store that offers a curated selection of skincare, haircare, and cosmetic products.

We do not manufacture or produce the products available on our website. All products are supplied and fulfilled by trusted third-party suppliers and manufacturers. While we carefully select our suppliers, we do not claim ownership of the brands or products unless specifically stated.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate. However:

  • Product packaging may differ from the images shown on our website.
  • Colors may appear slightly different depending on your device.
  • Product ingredients, specifications, and packaging may change without prior notice by the manufacturer.

We reserve the right to correct any errors or inaccuracies at any time.

4. Orders

Once you place an order, you will receive an order confirmation.

Submitting an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Incomplete or incorrect customer information
  • Any unforeseen supply chain issues

If your order cannot be fulfilled, you will be informed as soon as possible.

5. Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR).

Prices may change without prior notice. Promotional offers, discounts, and sale prices are available only for the specified promotional period.

6. Payment

We currently offer Cash on Delivery (COD) and any additional payment methods displayed during checkout.

Orders may require verification before processing.

7. Shipping & Delivery

After order confirmation, we begin processing your order.

Estimated delivery times are provided for guidance only and may vary depending on:

  • Customer location
  • Courier services
  • Weather conditions
  • Public holidays
  • Supplier availability

Because many of our products are fulfilled through third-party suppliers, occasional delays may occur. We appreciate your patience and understanding.

Glamflora is not responsible for courier delays that are beyond our control.

8. Third-Party Products

The products sold on Glamflora are sourced from independent manufacturers and suppliers.

We are an online retailer and marketplace for these products. We do not manufacture, alter, or test every product ourselves.

All trademarks, brand names, logos, and product names remain the property of their respective owners.

9. Product Availability

Inventory levels may change without notice.

In rare situations, a product may become unavailable after an order has been placed. If this happens, we may:

  • Cancel the order
  • Offer an alternative product
  • Contact you for further instructions

10. Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

Customers should inspect their order upon delivery and contact us promptly if they receive:

  • A damaged item
  • An incorrect item
  • A defective product

Claims made after an unreasonable period may not be accepted.

11. Health & Beauty Disclaimer

Our beauty and personal care products are intended for cosmetic use only.

Results may vary from person to person depending on individual skin type, hair type, allergies, lifestyle, and other factors.

We do not guarantee identical results for every customer.

Customers are encouraged to perform a patch test before using any skincare or cosmetic product.

If irritation or allergic reaction occurs, discontinue use immediately and consult a qualified healthcare professional.

The information provided on our website is for general informational purposes only and should not be considered medical advice.

12. Limitation of Liability

To the maximum extent permitted by law, Glamflora shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of our website
  • Purchase or use of any product
  • Delivery delays
  • Product availability
  • Third-party supplier issues

Our total liability shall never exceed the purchase price paid for the product.

13. Intellectual Property

All website content including text, graphics, logos, images, product descriptions, and website design is the property of Glamflora or used with appropriate permission.

No content may be copied, reproduced, or distributed without written permission.

14. User Responsibilities

By using our website, you agree:

  • To provide accurate information.
  • Not to misuse or attempt to hack the website.
  • Not to submit fraudulent orders.
  • Not to use the website for unlawful activities.

15. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

16. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Any updates become effective immediately upon publication on this website.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing our business operations.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support through the contact information provided on our website.

Thank you for shopping with Glamflora.